Right of cancellation
You have the right to cancel this contract within fourteen days without stating reasons. The cancellation period lasts a total of fourteen days starting on the day on which you or a third party specified by you that is not the carrier of the goods take/takes possession of the final goods.
To exercise your right of cancellation, you must inform us (Mandy Geddert, Plönzeile 41, 12459 Berlin, Germany; firstname.lastname@example.org; telephone: +49 30 53005647) of your decision to cancel this contract by sending us clear notice of cancellation (e.g. a letter sent by post, a fax or an e-mail). You can use the cancellation form template attached but are not required to do so.
The sending of your notice that you wish to exercise your right of cancellation before the expiry of the cancellation deadline shall suffice for the observation of the cancellation deadline.
Consequences of cancellation
If you cancel this contract, we must refund you all payments that we have received from you, including delivery costs (except for the additional costs incurred from your choice of a different delivery method than the cheapest standard delivery offered by us) immediately and within fourteen days after the day on which we receive your notice of cancellation of this contract at the latest. When refunding your payments, we will use the same payment method as you used in your original transaction unless otherwise expressly agreed with you in writing. Under no circumstances will you be charged any fees for this refund. We are entitled to refuse to refund your payments until we have received the returned goods or until you have provided evidence that you have returned the goods, whichever occurs first.
You must give us the goods or send them back to us immediately and within fourteen days after the day on which you inform us of your cancellation of this contract at the latest. The sending of the goods before the expiry of this deadline of fourteen days shall suffice for the observation of the deadline. You must bear the direct costs incurred when returning goods. You must only pay for any possible loss in value of the goods if this depreciation can be traced back to handling of the goods that was not necessary to check the condition, properties and function of the goods.
Cancellation form template
Cancellation form template
(If you wish to cancel your contract, please fill out this form and return it to us.)
– To Mandy Geddert, Plönzeile 41, 12459 Berlin, Germany; email@example.com
– I/We (*) hereby withdraw from the contact that I/we (*) concluded for the purchase of the following goods (*)/ the performance of the following service (*)
– Ordered on (*) / received on (*)
– Consumer name
– Consumer address
– Consumer signature (only for forms submitted on paper)
Deviating provision for return costs for Germany
In the case of products returned within Germany, we will bear the direct costs for the return shipping of the goods.